Frequently Asked Questions

Yes, Cashzy is completely free. There are no subscription fees, no in-app purchases, and no payment information required to sign up or start earning. You can download it from the Google Play Store at no cost and begin earning coins immediately.

Download Cashzy from the Google Play Store and open the app. You will be prompted to sign in with your Google account — this is a one-tap process that takes less than 30 seconds. Your Cashzy account and coin balance are created automatically. No separate username or password is required.

Cashzy requires Android 5.0 (Lollipop) or higher. The vast majority of Android devices in use today meet this requirement. An iOS (iPhone/iPad) version is not currently available.

Your Cashzy account is tied to your Google account. You can install the app on a new device and sign in with the same Google account to access your existing balance. However, using multiple devices simultaneously to complete the same tasks or claim the same rewards may trigger a fraud review, as each account is permitted to complete each task once per cycle.

No. Each person is permitted one Cashzy account. Creating multiple accounts to claim tasks or bonuses more than once is considered fraud and will result in the permanent suspension of all associated accounts and the forfeiture of any pending coin balance. Cashzy uses detection systems to identify duplicate accounts.

Earnings vary significantly based on your location, the surveys available at any given time, and how frequently you use the app. Cashzy does not promise or guarantee a fixed daily or monthly income. Active users who complete surveys, habit tasks, and maintain streaks consistently will accumulate more coins than occasional users. Think of Cashzy as a supplementary income tool rather than a primary income source.

Cashzy currently offers several types of earning tasks: paid surveys (2–5 minutes each, 5,000–10,000+ coins per completion), healthy habit tasks (drink water, walk, exercise, meditate — repeatable hourly or every 6 hours), video watching, daily goals (complete 5 surveys, rate us on Play Store), and a referral program. Money-making guides also reward you with coins as you read through them.

Survey disqualification (being "screened out") is a normal part of the survey process. Research companies target specific demographics — for example, a survey about baby products might only want parents of children under 5. If you do not fit the target group, you will be screened out partway through. This is not a reflection of your profile being wrong or your account having an issue. Simply move on to the next available survey.

Your streak counter increases by one every day you open Cashzy and complete at least one task. If you reach an 11-day streak, you unlock a bonus coin reward for that day. Missing a single day resets your streak to zero. The streak is designed to reward consistent daily engagement, even if it is just completing one quick habit task on a busy day.

Each Cashzy user has a unique referral link and code in the app. When you share this with someone and they sign up and start using Cashzy, both you and your referral earn bonus coins. There is no cap on how many people you can refer. However, the referral bonus is typically activated once the new user completes their first task — simply signing up is not always enough to trigger it.

To withdraw, open the Cashzy app, navigate to the withdrawal section, and enter your verified PayPal email address. Once you submit a redemption request, the Cashzy team reviews and processes it. The funds are sent directly to your PayPal wallet. The process is handled entirely within the app — you do not need to visit any external website.

The minimum withdrawal threshold is displayed within the app and may be updated from time to time. Please check the current minimum in your Cashzy account before planning a redemption. The threshold exists to ensure that processing fees do not consume a disproportionate portion of small payouts.

Redemption requests are typically processed within a few business days. Delays can occur during high-volume periods or if a manual review is triggered. If your payment has not arrived within 7 business days of submitting your request, please contact us at kachaumaben@gmail.com with your account details.

Cashzy is a legitimate rewards app available on the Google Play Store. We operate transparently, clearly communicate how the system works, and have paid out coins to hundreds of thousands of users. We do not request sensitive financial information beyond your PayPal email for withdrawal purposes. If you have specific concerns, please read our About page and Privacy Policy in full before downloading.

Cashzy collects the information needed to operate the app: your Google account information (name and email) used for login, your activity data (tasks completed, coins earned), your device information for app functionality, and your PayPal email address when you request a withdrawal. We do not collect financial details like bank account numbers or credit card information. Full details are in our Privacy Policy.

You can reach us by email at kachaumaben@gmail.com or by using the contact form on this website. We aim to respond to all enquiries within 48 hours on business days. Please include your registered email address and a clear description of your issue to help us assist you as quickly as possible.

Account suspensions are issued when our systems detect a violation of our Terms and Conditions — such as creating multiple accounts, using automated bots, or submitting fraudulent task completions. If you believe your account was suspended in error, contact us at kachaumaben@gmail.com with your account details and a brief explanation. We review all appeals but cannot guarantee reinstatement in cases of confirmed violations.